Vendor Manager EU Infrastructure Technology Partners – Ahold Delhaize – Zaandam

Ahold Delhaize

Working with Us

Ahold Delhaize is for people who are passionate about what they do and doing it well. We take pride in our high quality, delicious food and in our leading position as the worlds number one frozen bakery.

Our employees are one of our key ingredients, and together they play a critical role in driving the continued success of our business. 

We are always looking for great people to join our diverse global team and we have opportunities spanning a wide range of areas including; Production, Logistics, Finance, IT, Sales, Quality, HR and much more. 

In Ahold Delhaize, every day is different. If you are resilient, ambitious, and a team player, Ahold Delhaize could be the place for you to thrive and grow in your career!

Hi, we are Ahold Delhaize, a global family of caring brands 
Helping people eat well, save time, and live better. That is what Ahold Delhaize (55m weekly customers, 413k colleagues) stands for. As one of the worlds largest and most forward-thinking food retail groups, our global family of local brands creates inspiring shopping experiences. Whether people shop at brick-and-mortars, prefer quick pick-ups, or opt for the convenience of ordering online, Ahold Delhaize delivers.
We are growing our business quickly but responsibly. We advocate and accelerate sustainable retailing, responsible sourcing, supporting local communities, and helping customers make healthier choices in a world in transition. That requires the courage and wholeheartedness to have convictions and stand up for what we believe in. It also takes a growth-hacking mindset: tomorrows opportunities call for tomorrows skills. But most of all, it requires us to be there for the people and communities we serve. #daretocare 

Dive wholeheartedly into these key responsibilities

  • Working with our brands to build a clear partner strategy to optimize performance for our brands.
  • Driving governance structures on operational, tactical, and strategic levels.
  • Acting as a point of contact between our brands and partners about any issues.
  • Supporting the partner account management and delivery teams by setting preconditions that enable the delivery of contracted services.
  • Reviewing and coordinating the content of service schedules, ensuring to reflect changes, following your governance framework.
  • As our Vendor Manager for EU Infrastructure Partners, you manage a portfolio of Technology Partners within our infrastructure domain. You ensure that all our partners services are purposeful, cost-effective, and tailored to the ever-changing needs of Technology and the Business departments. You will do this for our key partners who are active across all our brands within Europe. In more detail: you direct, support, and build relationships with the Technology Partners and ensure that they fulfill their contractual agreements, to support our brands in reaching their goals. At the same time, you will play an integral part in enabling our digital transition, such as moving our technology onto the cloud. This transition also naturally affects existing suppliers and contract types.

    Your new office.
    As Vendor Manager for our EU Infrastructure Partners, you will be working at Ahold Delhaize. Approximately 370,000 employees worldwide serve over 50 million customers a week. On a somewhat smaller scale, you will be working with 1,500 colleagues in Zaandam, the Netherlands. Occasionally, you visit our other offices in the region. For example, our offices in Brussels, as business requires. By working together to improve every day and through innovation, we reinforce our role as a leader in retail and e-commerce. This is also how we build on trusted local brands. Strong brands that offer a great deal of knowledge, experience, and impact. 

    You will find your new workplace at our bustling head office, next to Zaandam train station. More specifically, on the 6th floor of the Global Support Office (GSO) in the IT Sourcing & Vendor Management department. 

    Everything you do with your colleagues is directly visible in our stores and for people at home. Curious who you will be working with? The Tech Sourcing & Vendor Management department consists of one Director, five Vendor Managers, including you, and two Global Contract Managers. The other Vendor Managers have the following focus areas: Application Maintenance & Development, Digital & Online, Store Infrastructure, and Software & Products. The department started as part of Albert Heijn. The whole team moved to Ahold Delhaizes GSO organization to shape its services at the corporate level. The team takes pride in making significant improvements and establishing itself as a trusted partner at the EU level. There is very close cooperation among colleagues, and there is a robust facilitating culture towards internal customers.

    We welcome caring colleagues who

  • Have a relevant bachelors or master’s degree. 
  • Have excellent English and Dutch communication skills (verbal and writing). French is considered a plus. 
  • Have between 5 and 8 years of experience working in a large corporate and global organization in an IT Sourcing or Vendor Manager role – preferably within manufacturing or retail. And experience cooperating with large IT Service Providers such as TCS, Microsoft, and BT.
  • Have knowledge about core IT infrastructure developments such as Cloud and Software-Defined Networking.
  • Have extensive knowledge about outsourcing service contracts. Drafting experience is preferred.
  • Have extensive stakeholder management experience for managing both vendors and internal stakeholders. You can influence stakeholders at all levels of our organization without having formal authority and with the commercial savviness to solve financial topics with our partners.
  • Have a structured approach in handling challenges and escalations. For example, incident management and process optimization.
    This is how you keep growing
    Ahold Delhaize is growing enthusiastically, but sustainably. If we can grow while having a more positive impact on people or our planet, were going for it. We encourage all of our 413,000 colleagues to share this attitude on a personal level, so opportunities to master new skills and expand your capabilities are a given. And because were a global family of brands, finding your next challenge comes (almost) as naturally as calling an actual relative. We #daretocare for our people at all levels. What that translates to in this role? 

  • a gross annual salary of between 80K 95k. This is including holiday allowance and bonus.
  • an excellent pension plan with an employee contribution of 4.7%.
  • twenty vacation days and a personal budget for you to decide whether to spend it on twelve and a half extra vacation days, discounts or a payout.
  • Flexible working hours: We foster a vibrant culture by balancing in-person connections and cross-functional collaboration.
  • reimbursement for travel expenses to and from Zaandam.
  • attractive discounts on various insurance policies.
  • a laptop and a phone.
  • a 10%-discount on your groceries at our Albert Heijn stores up to 300 per year.
  • Membership in a diverse community that wholeheartedly embraces courage, inspires growth, and dares to care 
  • Dare to care and grow with us?
    We look forward to teaming up! Virtually and at your home away from home: our vibrant HQ, right next to Zaandam station.

    At Ahold Delhaize and our local brands we define diversity broadly, seeing it as inclusive of thoughts and skills, generational differences, LGBTQ+, gender, race and ethnicity, disabilities, nationalities and more, and we accept all people for who they are. 

    Want to know more before you hit the Apply button? For questions you can contact Nora Boujemaaoui via

    Your Application

    At Ahold Delhaize our employees are our number one asset and we support your decision to explore other opportunities within the organization. If you are interested in applying for a new role, please ensure that you inform your current manager. 

    Please submit your complete application documents (CV and motivation letter).

    Each of our employees throughout the world deserves to be treated with fairness, respect and dignity. 

    We are an equal opportunity employer and committed to hiring, training, compensating, and promoting persons based on their individual talents and abilities. We embrace diversity and opportunities are extended to employees and prospective employees without regard to race, colour, gender, religion, age, natural origin, family status, veteran status, sexual orientation, disability, or any other criterion prohibited by applicable federal, state, local, or international laws.  

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